Work With Us
Join our Team
Our pets are an essential part of our lives. Our mission has always been to provide convenient cost effective and high-quality, evidence based veterinary advice to pet owners. We support brands worldwide do the same. Pet owners want convenient access to veterinary advice and support 24hrs a day 7 days a week. That’s why we’ve been offering telehealth and digital vet care to pet owners since 2003.
Our highly skilled team are the liaison between our customers and their clients. We use a pet-centric, clinical framework, to provide triage and evidence-based advice to customers. We have a proven safety record for over 20 years. The framework maintains the quality and consistency of the services we offer.
If you are RCVS registered, have experience in small animal practice, and an excellent phone manner we would be delighted to hear from you. To find out how you can join our team or get assistance, contact us today.
Telehealth Veterinary Surgeon required
As our growth across all markets continues, we have openings for Veterinary Surgeons to join our dedicated team covering late shifts from 1400/1500 to 2200, full or part-time.
Working from the comfort of your own home, handling both inbound, outbound, and video calls, you will identify pet owner’s needs, clarify information, investigate each presenting sign, and provide triage support and advice.
As this is a remote role you’ll enjoy working on your own initiative, within a supportive, structured environment, and will be happy to multi-task, set priorities and manage your time effectively. You will also be ready to accept and adapt to changes in requirements naturally.
To succeed in this role you’ll have excellent verbal communication, and active listening, skills. You will have a strong customer focus and the ability to adapt your style to different personality types.
As the UK’s most trusted pet advice service we offer a competitive remuneration package, CPD allowance, laptop, phone and headset plus discounts on a range of pet related products and services.
You’ll need to be a member of the RCVS and have previous triage experience; a veterinary expert who enjoys keeping abreast of the activities and needs of the industry by attending regular meetings, conferences and seminars.
Your Main Responsibilities:
• Triage: Identify Pet Owner’s needs, clarify information, investigate and provide triage support and advice
• Specialist Helplines: Working closely with our clients, you will be able to focus on your specialities, such as behaviour, nutrition, and arthritis etc.
Benefits Include:
• Competitive Salary
• Work from home
• RCVS fees paid
• VDS Membership
• Workplace Pension Scheme
• Staff Discounts
About You:
• RCVS registered with experience in Small Animal Practice
• Strong verbal communication skills coupled with active listening skills
• Customer focused and adaptable to different personality types
• Ability to multi-task, set priorities and manage time effectively
If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would be delighted to hear from you. Please send your CV and covering letter to careers@thevetconnection.co.uk
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